All deposits, purchases, and fees made on fantasyjuger for participating in Fantasy Cricket are considered final and non-refundable. While we strive for customer satisfaction, refunds will only be considered in cases where a clear transaction error has occurred. Please note that once a payment has been successfully processed, it cannot be reversed, and no refunds will be provided for voluntary actions, such as opting not to participate in a match after making a deposit.
If you are unhappy with a deposit, purchase, or fee paid on fantasyjuger and believe a transaction error occurred, please contact us within three days of the transaction date. Our support team will thoroughly review the issue and determine the appropriate resolution at our discretion. Please note that all refund decisions made by our team are final and binding.
fantasyjuger reserves the right to cancel any match(es) at any time, with or without explanation. In such cases, all fees paid for the canceled matches will be refunded to users within 1-3 business days. While we strive to process refunds promptly, processing times may vary depending on your payment method or financial institution. Rest assured, we will do everything possible to ensure a smooth and timely refund process.
Additionally, fantasyjuger does not permit users to join any game rooms once a match associated with that game room (identified by the Series) has already begun. This policy is in place to maintain the integrity and fairness of the competition. We strongly encourage all players to carefully review match schedules and join the game rooms before the match begins.
In the event of technical issues or disruptions beyond our control, fantasyjuger will take the necessary steps to address the situation. This may include issuing refunds or offering compensation in the form of credits or other benefits. Our commitment is to provide a fair and enjoyable experience for all participants, even in the face of unforeseen challenges.
Furthermore, we reserve the right to amend this policy at any time. Any updates will be communicated clearly on this page. We encourage users to review this policy regularly to stay informed about the latest terms and conditions.
If you have any further questions or concerns regarding our Cancellation and Refund Policy, please do not hesitate to contact our customer support team. We are here to assist you and ensure that your experience with fantasyjuger is both positive and transparent.
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